Oona McGee on the Japanese way of giving change:
This remarkable attention to customer service even extends to the handling of cash transactions in shops around the country. Akin to an art form, a simple payment to a store clerk in Japan will inevitably set off a series of steps and precise movements to satisfy the needs of both parties and respectively complete the exchange. Come with us as we take you through the steps of a simple transaction in Japan. The attention to detail and the clever reasons for it will surprise you.